Training
We do all the work and you just listen and learn. You
will need to round up some volunteers to serve as a practice audience for your first presentation
training call. Listen to all of the training on this page and set 2-3 practice presentations with
the people on your resource list.
You will need a Free Conference Call line - (ask your sponsor
if they have one) or get your own. www.freeconferencecalling.com
STEP 1: START with your
LIST OF RESOURCES!
A list of resources is what all professional business owners
compile to grow their business. Click here to print off a memory
jogger to help you put together your List of Resources. Your list is not to try to
sign them up but it is your most important resource to launch your business because it will
give you two critical things: practice and referrals.
STEP 2. Inviting
people to be your practice audience
Contact a few select people from your list of resources to help you get some
training. Listen to the training call and practice the
script before you start calling.
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“Hey,
(friend/family member/etc.), how's it going? Listen, I am working right now and I
need a favor. I just started working part-time as a consultant with a company and
I'm doing my training right now and could use your help. I need someone to practice
on so I can learn how to consult with these clients and build a referral base. I
don't have time to go into all the details right now as I have to get back to work,
but I'd really appreciate your help and feedback.
Can you help me
out?
I’m doing a training call
with my business partner on ___________(date/time) so, would you be available then
to help me out and just lend your ear and give me some feedback?”
They say YES.
“Oh thanks so much!
Here's what I need you to do – do you have a pen and paper handy? On (date/time) I
need you to call xxx-xxx-xxxx and the access code is xxxxxx#.
I'll be on this call as
well and I'll also call you about 15 min. before to remind you because I know
you're busy. You know, _______ thanks so much - I really appreciate your help with
this. It means a lot to me.
I've gotta run, but
thanks again and I'll call you on (date of the call.) about 15 min. before to
remind you.
Talk to you
soon!”
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STEP 3. Schedule 2-3 Practice Presentations Calls this
week. (each will be approx. 15 min. in length)
Print off this script so you can follow along with your trainer)
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Script
As people enter the call: (bing)
“Hello and welcome to (trainee's name) training call!
Who just joined us?”
(Meet and Greet each guest and get to know them a
bit. i.e. "how do you
know (trainee's name)?" and "what do you do for a
living?)
“I want to
welcome everyone to this training call. I promise not to take more
that 15 minutes of your time. My name is (your name) and the purpose
of this call is to train (trainee name) as a consultant with our
company and I am helping (him,her) get their first promotion with our
company. Your role is to serve as a practice audience and I will be
coaching (him/her) throughout the
presentation.
EDIFY TRAINEE:
“We appreciate you taking the time from
your busy schedule to help Trainee name). It's a real pleasure working
with (trainee).
GIVE YOUR TESTIMONY
Your story is important. The majority of the guests need to identify with your
story. This builds a bridge with people. If there's any part of your story
where someone would say “so what” to, take it out. Write out your testimony and
keep it brief.
(For example:)
"My name is (insert name) and prior to getting
started with Ameriplan I worked as a (insert occupation). A friend
introduced me to this company and I immediately saw the need for the
service and learned that I could create a full-time income working on a
part-time basis. I was tired of being in a financial crunch and believed
that this was a way to regain the financial control back in my life that I
was looking for by helping people get access to the services we
provide."
DIRECT THEM TO THE
INFORMATION:
"Ok, so we are going to listen to a brief
informational call that's about 10 minutes long and explains in detail
about who we are and what we do as a company.
There are two parts of this call. The first part
of the call will go into detail about the services we provide and this is
where you'll learn about how we save people money on their health care -
and put a wall of protection around them with our SecureNet program. SO
you'll have a better understanding when you refer people to ________
(trainee).
The second part of this call gives you a "sneak
peek" into our company's expansion and growth. Right now there are far more
people who need our services than there are people getting this information
out into the marketplace. So as you listen to this call if you know anyone
who could use the service or would like to make a full-time income working
part-time jot there name down to refer to _________(trainee)
Hold on one sec and I'll bring everyone into that
call…. “
(Since you'll be on the "speaker line" when
you are doing this training for an IBO, mute out the line in case there is
background noise on their end BEFORE you 3-way them in to the recorded message
– 641-715-3900 access code 79374# - 8 min. call)
AFTER THE CALL:
“Now, Let me coach ________(Trainee
name) for a moment....___________ (Trainee name) after you have
someone listen to that information, you usually get 3 general types
of
responses.
- The
first type of person is the one who recognizes the
value of having the service for their family and want to start
saving money right away. So enroll them online so they can start
using the service immediately - remember, there are no waiting
periods.
- The second type of
person is someone who needs the service AND expresses an
interest in learning more about becoming a benefits consultant. Set up
an interview and get their questions answered and see if they are a
good candidate.
- The third type of
person is one who immediately sees what the company does
to help people and wants to work on a part-time basis as a benefits
consultant. Should YOU decide that they are a good candidate to work
with our team, you'll process their application online and get them
started on their training.
- "So at this
point in the training call is where we hear beneficial feedback
from your guests. You asked them to be on this call to help you
out as you begin your training. So definitely take some
notes!"
- “And so
(1st guest), what did you like about the information you just
heard on the call? What kind of stood out to you?”
(2nd guest) – And ______, how 'bout you? What did you like about what
the info you just heard on the call?
(3rd guest) - _______, thanks for your patience…..and what did you like
about what you just heard on the
call?
- ***(Write each person's response down –
DON'T COMMENT ON THEIR
ANSWERS) If they ask questions and you can answer quickly
do so, but for the most part say "that is a great
question and I would like to call you back after the call to
answer your
questions")
- (After you have gone through and gotten
feedback from everyone on the
call….)
- “Great,
thank you for that feedback! That's very helpful as a part of
this training call for (trainee
name)."
- “The main
focus of this call is to see if this is something you'd help
(trainee name) build up her referral base by referring people you
know to him/her so he,she can quickly get promoted with our
company. For example, you are talking to someone who mentions
that they have no dental or medical care, or someone who is
complaining about the expense of some upcoming dental work, that
sort of thing...You are now able to refer them to
(trainee).
- "Additionally, should you know or meet anyone who might
be looking for a career change, or who wants to supplement their
income part time, please refer them to (trainee name) and he/she
will connect with them for an interview and see if it might be a
good
match."
- Based on
the feedback some of you gave, we'll get back with you to get you
some more specific information and to answer any questions you
may have and of course get some referrals from
you.
- "With that, I'd like to respect your time and thank you all
again for being here on this call to help train (trainee name).
“At this time, that's all we have. I hope you have a great rest
of your
night!"
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STEP 4.
Follow-up Strategy
Listen to this strategy session post call with
Debbi Carroll and an IBO on how to follow-up with people that were on the Practice
Call.
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